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CODE OF ETHICS

A member shall endeavor to maintain dignity of manner in both his own and his staff’s behavior, in the presentation of services, in appearance, in language and action in all forms of public contact.
A member shall observe the highest standards of honesty and integrity in all business transactions, avoiding the use of false, confusing, inaccurate and misleading terms, descriptions, and claims.
A member shall, at all times endeavor to provide services of quality and durability, striving to provide the best possible services so that the standards of the NCAF&E are maintained in the highest esteem.
A member shall display a friendly spirit of cooperation to his fellow members and assist them professionally whenever possible, should they require his council.
A member shall, at all times, avoid the use of unfair competitive practices as determined by any court of competent jurisdiction, including government agencies.
Negotiations should be undertaken and agreements reached only by individuals properly identified and authorized and any limitations about an individual’s authority should be clarified when negotiations begin.
Members should respond promptly to offers and, if accepting or declining an offer, should clearly and explicitly express such intentions.
A member shall assist his fellow members, share new knowledge with them, and encourage them individually and collectively to achieve and maintain the highest standards for our industry.
A member shall recognize the authority of this association in all matters related to its functions and its interpretation of this code; and shall recognize that NCAF&E Grievance Procedures exist to provide opportunities for arbitration and to provide fair judgment about any alleged violations of the Code of Ethics by an NCAF&E member or proposed member.
A member shall recognize that each individual who benefits from NCAF&E has an obligation to work for its improvement, and he likewise has an obligation to refrain from any action that would reduce or restrict the most effective operation of this organization.